Removing IT from the Boardroom Agenda


I was reading the white paper that is reachable from this site that our colleagues in the UK launched today. It is about removing IT from the boardroom agenda, which is a little counter intuitive. As IT professionals we do want IT to be strategic to our business but too often we end up on that agenda for the wrong reasons: budget overruns, application outages, delays and so on.

Virtualization has been recognised as a very effective way to increase server utilization therefore cutting on hardware and maintenance costs. But this is just a part of a bigger story. As we learned from our customers, server consolidation for cost efficiency is just the first step of their virtualization journey which then evolves along two main additional phases that we call Business Production and ITaaS. At each step of the journey, IT addresses different issues that are at the core of most board room agendas:

  • Cost control
  • Business continuity
  • Business agiilty

We are all familiar with the cost saving benefits of virtualization, let’s talk about business  continuity and business agility (see also this post on the topic)

Business Production

Customers move into this stage when they first virtualize a mission critical application or database. When we talk to customers who are in this phase, we hear that the predominant reason why they do this is to achieve better business continuity and quality of service for their business applications. These customers have a higher level of sophistication compared to the ones that are still in the consolidation phase. They still enjoy cost saving from consolidating servers but that is not the driving business proposition enymore. They are now addressing another big board room level concern: business continuity.

ITaaS

This is the more advanced stage of virtualization adoption journey. It is the point of no return where customers have virtualized more than 50% of their systems and virtualization becomes their default computing platform. These customers are clearly on the path to the private cloud. Most of them don’t call it that. They don’t yet refer to this stage as their private cloud but when we break down what we mean by private cloud as in the following diagram

then they nod their head and generally agree that this is what they are doing through their virtualization journey.

Indeed if we agree on the above definition of cloud computing, then you can see how customers are already building the foundation for their cloud even in the early stages by creating the abstraction and pooling layer through virtualization. Then they tackle the service layer and quality of service (Control) in the Business Production phase and finally move into Zero-Touch Infrastructure as they achieve higher level of provisioning, self-service, management and scaling automation in the ITaaS phase.

Much more on topic later.

The increased level of automation achieved in this later stage gives our customers a much more agile IT infrastructure which helps them address two additional concerns of the board room: time to market for business services and applications and the ability to respond faster to changes in business requirements.

Off that Agenda then…

So, based on what we learned from our most advanced customers, there is a strong correlation between their level of adoption of virtualization technology and private cloud computing and their ability to be on the board room agenda for the right reasons. Stay tuned as I get permission to publish the details of some of these customers stories in the near future.

Vittorio

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