One of the things that blew me away when I joined this company and started the Customer Journey project, was the incredible good will we have within our customers.

They really love our platform and what this company has done for them todate. Kudos to the engineers who build this great technology. The reason I bring this up is that today I was at the Burton Catalyst conference in San Diego and I attended John Hillmer’s (Northwestern Mutual)
presentation.

Northwestern Mutual is a good customer ouf ours and John talked about his experience with ESX, vSphere and View.  One thing he said really stuck with me and I quote:

“We upgraded our farm to vSphere 4.0 wihtout even telling anybody. We did it as part of our montly patch management process”

Now, think about it… he upgraded a critical component of his production infrastructure from 3.5 to 4.0 (a major release) as part of their routine path management. This was not a service path, it was a major product upgrade.

And I quote again:

“We vMotioned all the VMs to a different cluster, upgraded to vShere 4.0, vMotioned all the VMs back. Everything worked perfectly”

It is stories like this that make me honored to work at Vmware.

vSphere sets the bar for the industry and the rest of us building products at this great company

Vittorio